‘The “Cadillac” of Checkout Software’

“WebCheckout allows me to keep track of the investment that our college has made in providing quality technology to Faculty, Staff, and Students for the purpose of fulfilling their class assignments, pursuing their interests, and preventing them from having to invest in expensive equipment. I can collect accurate and quick statistics — it makes my job easier.

This software is super well thought-out. It covers all the basics of what you would want checkout software to do… but they are constantly seeking out and listening to customers for recommendations on new features.

When looking at all the products out there… it was clear from the beginning that WebCheckout was the only product for the job!”

Amanda -Tech Specialist
Higher Education

‘Admitally the Best’

“We began using the WebCheckout system in 2013 as the demand for our equipment loan program exceeded the ability of our home-grown solution. What drove us to select WebCheckout was not only expansive options it offered for inventory, but the interconnectivity everything had for those resources to be easily reservable, trackable through loan allocations, and allow our late fines to be integrated into a system (instead of a manual process tracked in spreadsheets). We were able to work directly to find a solution specific to our contracting needs, but also found a wealth of resources in the documentation they maintain for better utilizing system policies and creating a much better workflow for fine invoices/late fines with their assistance as well with ease.”

Nick – Manager, Digital Services
Higher Education

‘Resource Circulation and Management with Great Customization’

“WebCheckout (WCO) is a tool like no other for managing thousands of items worth millions of dollars for hundreds of users. It is designed – and has evolved over the years – with a focus on doing this very well. Scheduling, circulating and maintaining gear and facilities happens so smoothly because of WCO.

WCO is the only software (Made In the USA, at least) that I am aware of capable of managing, scheduling, circulating and inventorying resources – both physical “gear” and facilities “rooms” – so well. The information that can be cataloged for each individual item is tremendous in tracking everything from purchase history to usage as well as maintenance and repair. The items are also classified by type so that there is readily available data regarding how many are on hand, how many are in use and so forth. Scheduling within the software ensures that it all is being utilized…but without conflict; a “Patron Portal” option even allows end users to schedule on their own – based on permission authorizations set by the operator(s). There is also a basic inventory feature (with enhanced capability available as an option) as well as maintenance ticketing and even staff scheduling – all within the one program. Finally, there is extensive messaging available for the end users to be informed of reservations, pick ups and returns in addition to reminders for those events…once again, all customizable by operators. One additional note: significant updates to the software, at a rate of several a year, are almost entirely driven by end user requests for features and capabilities. Using WCO for the past 4 – 5 years, I have seen it continually evolve to be even better and better at serving both the institutions using it and their end users.”

John, Manager – Film Department
Higher Education

‘All their modules serve to better a workflow’

“In 2017 I was the Service Desk Manager of a technology checkout desk, called the Tech Desk. At the time, we had been utilizing the library checkout software, Workflows, while it was able to do basics of checking out and charging late fees there were definitely areas lacking, specifically reservations and proper inventory tracking. After meeting with the WebCheckout team and seeing what it could do to help improve our services, I decided to take the leap.  The implementation process was made easy with the support of Jeannie and the implementation team. 

In the years since, we have upgraded many times and have seen the development and implementations of requests I have made to make our processes even better.  Their willingness to take the customers’ needs into consideration and bring them into reality makes my continued use of WebCheckout worthwhile.  The system has allowed us to seamlessly transition our services during COVID-19 and allow for the upscaling of our services with ease.  During “normal” times we did around 150 consistent checkouts and now we have over 600!  Additionally, we worked more on an ad-hoc first come, first serve, but with COVID we moved to all reservations and with the implementation of the RRT module it has saved us SO MUCH time and headache.

Overall, my continued experience with WebCheckout has been great.  Brittany, the implementation and the help desk team are always very responsive and helpful to quickly resolve our issues.  If anyone is looking to use WebCheckout for their needs whether it’s for inventory, checkout services or even ticketing, all their modules serve to better a workflow.  Finally, it’s well worth implementing to automate services, while also allowing you to exponentially grow your them.”

Melissa, Associate Director
Higher Education